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Rate the Service

Help us serve you better


Please fill in the below form and let us know how satisfied you are with our customer service.

    How would you rate the punctuality of the Universal Engineering & Solutions service engineer?

    Excellent   Good   Average  
     

    Did the engineer visit at the appointed time?

    Excellent   Good   Average  
     

    How would you rate him on behavior and approach?

    Excellent   Good   Average  
     

    How would you rate the knowledge/technical skill?

    Excellent   Good   Average  
     

    Was the service technician able to resolve the problem in the first visit?

    Yes  
     

    Was any follow through visit made by service technician for getting the Annual Maintenance
    Contract signed post warranty period completion?

    Yes  
     

    Overall how would you rate the Universal Engineering & Solutions service response?

    Excellent   Good   Average  
     
 

Customer Details:

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Technician Details:

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