How would you rate the punctuality of the Universal Engineering & Solutions service engineer?
Did the engineer visit at the appointed time?
How would you rate him on behavior and approach?
How would you rate the knowledge/technical skill?
Was the service technician able to resolve the problem in the first visit?
Was any follow through visit made by service technician for getting the Annual Maintenance
Contract signed post warranty period completion?
Overall how would you rate the Universal Engineering & Solutions service response?